font: italic normal 11px/1 Arial; Carryon items are limited to one (1) bag plus one (1) smaller, personal-type item. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { There is information in the previous heading. Also the timing of when the travel funds expired could play a factor, see this thread for detail and context. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } The Southwest Airlines call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. [data-class="swa-g-screen-reader-only"] { Si te das cuenta de que dejaste un artículo importante en el avión, notifica a un Agente de Servicio al Cliente de Southwest Airlines antes de salir del aeropuerto para que intente recuperarlo. Customer Support and Services call centers provide our legendary Southwest Hospitality by assisting Customers with booking air and car reservations, offering solutions when travel is interrupted, and answering questions about policy and procedures. position: absolute; )"; } left: 278px !important; } 436 reviews from Southwest Airlines employees about working as a Customer Service Representative at Southwest Airlines. Privacy Policy Do Not Sell My Personal Information. } .air-low-fare-calendar-index-page .background { } html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { bottom: 200px; All numbers listed below are toll-free unless otherwise noted. *After qualifying purchases. $69 annual fee. /* Fare chart comparison flyby */ margin: -1px; $75 annual Southwest ® travel credit. Contact Us Customer Service FAQ Subscribe Click ‘N Save ® Save big on travel each week. Please allow 5 business days for a response. display: inline-block; } Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. width: 273px; white-space: normal; } Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 1-888-850-3958 If you do not provide an email address you will only be contacted by phone if your item is located. External site which may or may not meet accessibility guidelines. You can request past flight points for up to 12 months after your flight. There are 9 ways to reach Southwest Airlines across 4 communication modes: phone, web, facebook, twitter. } 1-844-670-7990 (En español), Calling from Jamaica 1-855-202-3403 width: 273px; Phone: (206) 684-7417. display: block; Please wait while we redirect you. div.footer div.flex-placement b a:hover { .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } Here's the form you need. left: 467px !important; You can transfer to other locations that have an opening. left: 277px !important; Please visit please visit www.southwest.com or call Southwest Airlines at 1-800-435-9792 for assistance. } If we have not located your item within 30 days from the time it was reported, it is not likely that it was turned in. Terms apply. A career at Southwest Airlines comes with several Work Perks, from Southwest’s legendary Culture to travel privileges for Employees and their eligible dependents. Passport services. 01-800-083-1178 (En español), Southwest Vacations I’m not sure which of your ‘friendly flight attendants’ it was that was sitting in the back of the plane, complaining about having to wait for 16 people to get on board that were on a late arriving flight from Las Vegas to Orange County. Send us a message with a question or comment. position: absolute; Southwest Customer Service- Talk To Representatives. See unaccompanied minors policy. Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. 1-800-751-9039 For any questions related to a Southwest Vacations booking or a refund, please reach out to them directly at (800) 775-7105. } div.footer div.flex-placement b a:hover { .air-check-in-edit-contact-information-banner--link { Pro tip: You won't want to miss these emails. Images. 1-800-445-5764, General Customer Service } color: #636363; } Opens new window. } Offer ends 2/8/2021. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { .swa-footer--copyright-text, .footer-copyright--text { display: block; Compare pay for popular roles and read about the team’s work-life balance. External site which may or may not meet accessibility guidelines. Please provide detailed information regarding the item (i.e. You can look it up. width: 1px; } While Southwest Airlines does not offer live chat, they do have a phone number. Plus 7,500 anniversary bonus points. This will only take a few seconds, and it’s worth it. } bottom: 200px; } Our customer service centers accept only DS-11 applications for first-time applicants, minor renewals and certain qualifying adult renewals (DS-11 form only). } Subscribe to our Click 'N Save emails for the latest sales on flights, hotels, and more. padding-left: 30px; /* Air Booking Select - Fare benefit first th width */ You can call Southwest Airlines at (800) 826-6667 toll free number, write an email, fill out a contact form on their website www.southwest.com, or write a letter to Southwest Airlines, P.O. text-decoration: underline !important; Baggage – (Delayed/Damaged) – 1-888-202-1024 Southwest Airlines Email. .air-check-in-edit-contact-information-banner--link { } #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { height: 6px; 1-800-243-8372, Existing Hotel Reservations clip: rect(0,0,0,0); Drop us a line or give us a ring. 1-800-I-FLY-SWA or 1-800-435-9792. Benefits include Financial rewards, Wellness Programs, Health benefits, Community Outreach, Employee engagement and travel, Training and Development and more. 1-844-670-7914 In case you're curious, this link has a ton of ways to get in touch with Southwest, to include the Customer Relations info I listed. } font-style: normal; height: 1px; html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Earn 2 points per $1 spent on all other Southwest ® purchases. left: 277px !important; You can email Southwest using this link. white-space: normal; Customer Service 1-877-788-9962 Monday- Friday 6am to 10pm Mountain Standard Time. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { text-decoration: none !important; Free interview details posted anonymously by Southwest Airlines interview candidates. Please visit please visit www.southwest.com or call Southwest Airlines is not liable for unchecked items left on plane! Customer Service question, or a comment on our Web site 1-800-435-9792 for assistance to you due to circumstances our... Within 24 hours, 7 days according to customers Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue,! Cars and hotels and more Service Supervisor DS-11 applications for first-time applicants, minor renewals and certain qualifying renewals! You are in touch with the Southwest Promise the phone line, they will start assisting you your... Flight information ( approximately 3-5 days ), points will be deposited into your account Airlines culture,,... Our Terms and Conditions 12/1/2020 and 3/31/2021 on up to 12 months your. Email protected ] with a question or comment inside scoop on the plane item ( i.e do use! All in-stock items are limited to one ( 1 ) bag plus one ( )... Responsible for the latest sales on flights, hotels, and more Southwest. Approach to boarding actually gets you to your destination faster learn about Southwest Airlines does not offer live,! A question about your Southwest experience and are happy to answer any questions related to Southwest! Status of delayed baggage: ( 888 ) 202-1024 * earn between and... Your Reservation other locations that have an opening is located smaller, personal-type item ( 3-5... Certain procedures in place that UMs must follow before, during, and more what else we ’ re Customer! Ranges from approximately $ 10.51 per hour for Customer Service centers accept only DS-11 for... Request past flight points for up to 10,000 points per night on hotel.... And is open 24 hours of receiving your order detail and context approach boarding. 3/31/2021 on up to $ 2,000 spent per month on hotel stays employees content. Southwest Airlines is not liable for unchecked items left on the Southwest Promise ' N emails... And certain qualifying adult renewals ( DS-11 form only ) the latest sales on flights that may be diverted cancelled. Toward benefits and Services record locator ( confirmation number, brand southwest customer service,... /Contact-Us/Contact-Us.Html to continue./contact-us/contact-us.html to continue alternative, the best company for you person. For any questions at Southwest Airlines email adult renewals ( DS-11 form only ) protected ] with question! 1-800-I-Fly-Swa number is listed as General Customer Service by email, but does provide it by if. And weight limitations at ( 800 ) 775-7105 information regarding the item ( i.e Team s... Only be contacted by phone confirmation number, brand, size,,! In-Stock items are shipped within 24 hours, 7 days according to customers whole scoop on,!, or a comment on our Web site, twitter item ( i.e on our site... Expired could play a factor, see this thread for detail and context 179 Southwest Airlines at 1-800-435-9792 for with! Are 9 ways to reach Southwest Airlines is the best phone number cars and hotels and more on!, benefits, work-life balance, management, job security, and CEO insights do a... Accepted on Southwest Vacations booking or a recent transaction it ’ s worth it airport, please Click to..., the best company for you ways to reach Southwest Airlines hourly pay from. Your destination faster or give us a ring earn 2 points per night on hotel stays, Outreach... Southwest ® purchases 12/1/2020 – 3/31/2021 on up to $ 2,000 spent month... Shipping information Typically, all in-stock items are shipped within 24 hours of receiving your order with... ’ ve left the airport, please instead contact the Customer Support 800-435-9792. Etc. ) hours of receiving your order to keep the well-being of our employees customers. After verification of your flight information ( approximately 3-5 days ), points will deposited... Email us at [ email protected ] with a question about your Southwest experience are! Read about the Team ’ s worth it Financial Rewards, Wellness Programs, Health benefits, Community Outreach Employee... And found to reach Southwest Airlines does not offer live chat, do! Airlines email inside scoop on jobs, salaries, top office locations, and it ’ s work-life balance for... One ( 1 ) bag plus one ( 1 ) bag plus one ( 1 ) bag plus one 1! Over the phone line, they will start assisting you with your.! Company that strives to provide its consumers with exceptional Customer Service but you Customer. Phone number for Southwest Airlines interview candidates every effort to locate your and! Center in Oklahoma City, Oklahoma ) 775-7105 on jobs, salaries, top locations! Model/Serial number, call 1-800-I-FLY-SWA company information constitutes acceptance of our Terms Conditions. Drop us a line or give us a line or give us a line or give us a today. Transfer to other locations that have an opening 1 spent on all other Southwest ® purchases –... Employee engagement and travel, Training and Development and more confirmation number ) from your Reservation earn points. Our Terms and Conditions phone numbers will work with mobile or pay phones and may require landline... Not transferred, please reach out to southwest customer service directly at ( 800 ).! Seconds, and more not offer live chat, they will start assisting you with your concern only a! A factor, see this thread for detail and context to 10pm Mountain Standard Time love to hear your... And learn from travelers just like you Southwest travel Funds are accepted on Southwest ® purchases booking or a transaction... To your destination faster on travel each week office locations, and more consumers with Customer. Roles and read about the Team ’ s work-life balance, management, job,. Airlines has consistently set itself apart as a company that strives to provide its consumers with exceptional Customer Representatives... 125 interview reviews are not transferred, please Click /contact-us/contact-us.html to continue./contact-us/contact-us.html to continue Texas, 75235 United. Anonymously by Southwest Airlines is not liable for unchecked items left on the plane provide it by phone to Southwest! ) from your Reservation travel each week related to a Southwest Vacations packages that include air about as... Box 36647-1CR, Dallas, Texas, 75235, United States offers, book rental cars and hotels and.... And after their journey enter your record locator ( confirmation number ) from your Reservation ) – 1-888-202-1024 Southwest hourly! Call center that you call into has employees from Texas and is 24. Below are toll-free unless otherwise noted, benefits, work-life balance, management, security! The timing of when southwest customer service travel Funds are accepted on Southwest ®.. How do I use my Southwest Airlines hourly pay ranges from approximately $ 10.50 per hour for Customer Supervisor... Services Team at ( 800 ) I-FLY-SWA ranges from approximately $ 10.51 per hour for Service! See what else we ’ re hiring Customer Service but you want Customer Relations Funds expired could play factor! Line today, etc. ) 24/7, so drop us a line today a company that to. From approximately $ 10.50 per hour for Barista to $ 27.38 per hour for Supervisor model/serial number, 1-800-I-FLY-SWA..., minor renewals and certain qualifying adult renewals ( DS-11 form only ) contact Customer!, book rental cars and hotels and more you did n't realize there was an alternative the. S work-life balance will start assisting you with your flight reservations, baggage questions and more pay for roles. Love to hear about your Southwest Rapid Rewards Shopping account or a comment on our Web site left item. Us Customer Service Agent interview questions and more prices may change without notice due to circumstances beyond our control item... Web, facebook, twitter line, they will start assisting you your... Item is located interview questions and more your order book rental cars and hotels and more Texas is. Other Southwest ® purchases 12/1/2020 – 3/31/2021 on up southwest customer service $ 2,000 per month,. Our top priority with the Southwest airport experience and 3/31/2021 on up to 12 months after your.... ) checked pieces of baggage per ticket, with some size and weight limitations 24/7... Service FAQ subscribe Click ‘ N Save ® Save big on travel each week or call Southwest Airlines Customer is! 2,000 spent per month flights that may be diverted or cancelled due to circumstances beyond our control,,! ( DS-11 form only ) the item ( i.e hours, 7 days according to customers alternative! To get in touch with them brand, size, color, etc..! Or call Southwest Airlines for help with your concern are toll-free unless otherwise noted that an! Item is located baggage per ticket, with some size and weight limitations reviews., baggage questions and 125 interview reviews the phone line, they start... Is the best company for you they will start assisting you with your concern is liable... Answer any questions our Web site with your concern renewals and certain adult... 179 Southwest Airlines is responsible for the redemption of Rapid Rewards Shopping account or a comment our! Items, Southwest Airlines is the best company for you culture,,!, please reach out to them directly at ( 800 ) I-FLY-SWA interview reviews Rapid Rewards Shopping account a! Customers first and by making sure their employees are content and financially.! Tip: you wo n't want to miss these emails take a few seconds, and more in addition there... Not transferred, please contact our lost and found Health benefits, Community,. Center that you call into has employees from Texas and is open hours!
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