customer service associate wawa

A free inside look at company reviews and salaries posted anonymously by employees. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Job Summary:  The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate, 06/2011 to Current. The FBM ensures an exceptional customer experience. There are many opportunities for advancement within the company. Apply For This Position Now   View Food & Beverage Manager Job Details (PDF). The search is on! The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. Wawa, Inc. is an equal opportunity employer. STR00260 - Ephrata, PA 17522 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash … Check expiration codes, face and inspect all items. The AGM is responsible for ordering goods and scheduling labor. I Learned a lot more about good customer service skills and how to operate in fast pace environments. Ensure exceptional customer service is being delivered. Average Wawa hourly pay ranges from approximately $9.67 per hour for Shift Leader to $18.50 per hour for Manager. Like to have fun at work all the while making sure your customers' experience is exemplary? If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa Customer Service Associate Interview Questions. Customer Service Associate – Wawa customer service associates perform basic customer service duties, prepare food, ring up purchases, and maintain store cleanliness. management was amazing and always helped with being successful. Experience. Stop fuel pumps if necessary. Customer Service Associate Salaries; Customer Service Associate Salaries in Dublin; Customer Service Associate Salaries in Cork; Tips & Tools; 10 UK Jobs Where You Can Earn More Than £65,000; The 25 Highest Paying Companies in the UK for 2019; 10 Highest Paying Entry-Level Jobs in the UK; How to Negotiate Your Salary; 5 Rules of Salary Negotiation Apply For This Position Now   View Associate Job Description (PDF). By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Think you've got what it takes? View Ted Clair's business profile as Customer Service Associate at Wawa, Inc.. Find Ted's email address, phone number, work history, and more. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco andor alcohol. Then you may be a perfect addition to the Wawa team. If you cannot access this information, please call 1.800.444.9292 for assistance Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Industry: The position Customer Service Associate is categorized under [Retail] Local Careers: Find all jobs in Wilmington . This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. The AGM ensures an exceptional customer experience. customer service associate Mar 2016 ‐ Current wawa Philadelphia, PA Greet customers when entering, answer customer questions and provide information on procedures and policies, handle money in cash, credit, debit and gift cards, take food temperatures and make sure everything is coded, prepare food, maintain consistent attendance and punctuality, lead by example. Initial Wawa complaints should be directed to their team directly. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Principal Duties: Greet and provide an … Ensure the 24/7 execution of all food service programs, Assist recruiting, hiring, training, coaching, associate engagement and performance management associated with the food service team, Meet and/or exceed performance and profit goals, Successful multiunit supervision or big-box General Manager experience strongly preferred, Bachelor’s Degree in Business or related discipline preferred. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Respond to customer requests and complaints in a timely and courteous manner. The typical Wawa Customer Service Associate makes $11 per hour. Maintain clean and orderly check out areas and complete other general cleaning duties,such as mopping floors and emptying trashcans. Apply For This Position Now   View General Manager Job Description (PDF), Best in State Employer: Florida, Virginia, Maryland. Complete other tasks as assigned by store management. Do you thrive in a fast-paced environment? Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. I have been assured that they educate non-mask wearers but not enforce their own mask policy that is clearly written on signage. Product About Create Free Account. 79 % In-Person. The average hourly pay for a Customer Service Associate at Wawa, Inc. is $11.31. 6 % Getting an Interview 117 Interview Reviews. Handled all customer relations issues in a gracious manner and in accordance with company policies. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. 11 % Employee Referral. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Ensure execution of established safety, security, quality, and store operations policies and standards. A wawa customer service associate resume customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints through effectively managing a team made up of customer service workers View Kaitlyn Faraghan's profile as Customer Service Associate at Wawa, Inc., located at Greater Philadelphia Area. 137 Wawa Customer Service Associate interview questions and 114 interview reviews. Find contact's direct phone number, email address, work history, and more. Wawa Inc. – Center Square Rd, Logan Township, NJ. As an essential provider in our community during COVID-19, Wawa continues to hire full and part time positions in our stores. Applied Online. Self-starter. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Wawa, Inc. is an equal opportunity employer. Provide direction, motivation, and coaching for associates during the shift. I complained to Wawa customer service today after witnessing a man without a mask being served in store at PA 113 and Bethlehem Pike. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Visit PayScale to research customer service associate hourly pay by city, experience, skill, employer and more. Wawa, Inc. … Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Please fill out this field. Where applicable, this position will assist the management team with managing the fuel offer. The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent manner. Free interview details posted anonymously by Wawa interview candidates. Ready to see if you're the next Wawa associate? Apply For This Position Now   View Assistant General Manager Job Description (PDF). Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Click below for a list of new stores to see if we are hiring near you. Respond to customer requests and complaints in a timely and courteous manner. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. Ensure the proper execution of assigned foodservice and beverage programs and procedures. The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. Join our Talent Community and you will get special announcements about future similar job opportunities. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Customer Service Associate at Wawa, Inc. Last Updated: July 18, 2020. The AGM is responsible for managing and overseeing all safety processes within the store. This estimate is based upon 250 Wawa Customer Service Associate salary report (s) provided by employees or estimated based upon statistical methods. Manages the fuel offer, where applicable. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Hourly pay at Wawa, Inc. ranges from an average of $9.89 to $18.90 an hour. Job Description: Answer incoming customer inquiries. Respond to customer requests and complaints in a timely and courteous manner. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. 7 % More. Respond to customer requests and complaints in a timely and courteous manner. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. The GM will select, develop and effectively lead a highly engaged team. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. They genuinely care about their employees. The GM will lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. Respond to customer requests and complaints in a timely and courteous manner. Apply For This Position Now   View Customer Service Supervisor Job Details(PDF). Determined customer needs by asking … Ted Clair. If you cannot access this information, please call 1.800.444.9292 for assistance, View Customer Service Supervisor Job Details(PDF), View Food & Beverage Manager Job Details (PDF), View Assistant General Manager Job Description (PDF), View General Manager Job Description (PDF), Greet customers at the kiosk / fuel dispenser, Ensure the fuel court is maintained as a safe and clean environment, Ability to work individually and in a team environment, Maintaining a presence outside store environment. Pays well, lots of opportunity to move up in management, weekly paychecks, days go by fast with how busy they are Customer Service Item Checkout (Money Handling) Working at … Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. The General Manager (GM) is responsible for management of the entire store operation. 117 Interview Reviews. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa is committed to providing job opportunities for those looking to work. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Pull expired items, document and discard. Enjoy meeting new people? You can find contact details for Wawa above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Password ! Refine your Wawa job search to find new opportunities in Wilmington Delaware. Ability to work 35-40 hour workweek on 3rd & occasionally 2nd shift. The AGM will review business results, including profitability, and plan for continued improvement. Customer Service Associate hourly pay at Wawa can range from $9 - $16. 139 Wawa Customer Service Associate interview questions and 116 interview reviews. My responsibilities included helping and directing customers to their needs and assisting them with their questions and concerns. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Customer service associates must enjoy working with people, and be service-oriented … Customer Service Associate at Wawa in Ephrata, Pennsylvania. You're looking for a job with career potential and we're looking for a person with "Wawa potential." The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. Experience. Responsibilities: Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Where applicable, this position will assist the GM with managing the fuel offer. Greet and provide an enjoyable shopping experience for all customers. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Customer Service Associate and Cashier (Former Employee) - Valrico, FL - August 10, 2020 A typical work day At Wawa very enjoyable and smooth throughout the shifts. Wawa, Inc. pays its employees an average of $12.33 an hour. The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. STR08057 Huntingdon Valley, PA 19006Job DescriptionJob Title: Customer Service AssociateLocation: FieldDepartment: Store OperationsJob Summary: The Customer Service Associate work Where applicable, this position will assist the management team with managing the fuel offer. Customer Service Associate Aug 2014 － Mar 2016 Wawa East Stroudsburg, PA Answer customers' questions about products, prices, and availability. Update/Remove Profile. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Apply Now! The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Getting an Interview. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. Other. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Apply For This Position Now   View Fuel Associate Job Details (PDF). Customer Service Sales Associate 01/2009 to 01/2010 Wawa Inc Middletown, DE. Free interview details posted anonymously by Wawa interview candidates. Activate fuel and gift cards and assist with lottery purchases as needed. Interviews at Wawa. Explore the positions and descriptions listed below. Participate with the store management team to improve store performance. Communicate with the management team regarding customer requests and concerns. Click here to review our open positions or apply now. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. The average Wawa salary ranges from approximately $20,000 per year for Barista to $100,000 per year for Application Specialist. View Ted Clair's business profile as Customer Service Associate at Wawa. Job Title: Customer Service Associate. Positive. Prepare all made to order food and/or beverages according to recipe or customer specifications. Perform customer fuel transactions and monitor activities at the fuel court. Customer Service Associate Vacancy In Wawa. We’re growing! The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Wawa, Inc. is an equal opportunity employer. Apply For This Position Now   View Night Supervisor Job Details (PDF). ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wawa Customer Service. 82 % Neutral. Ensure coffee thermals are filled and working properly. Please fill out this field. 385 Wawa reviews. Maintain proper cash levels in register drawer and change machines. Follow proper coding procedures. 12 % Negative. Experience 114 Ratings. 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